Review and update your emergency response plan, including identification of critical functions and supplies that will need coverage. Plan for operating with severe staff shortages (40-60%).

Prepare yourself, your family and home first (see “Are You Ready” guide and CDC guide: www.cdc.gov/flu/pandemic/healthtips.htm). Have policies in place that allow workers to take care of families, but still provide adequate staffing.

Examine workforce alternatives: mutual aid agreements with area communities, contingency plans with contract operators, and cross-training within town departments and utilities. Evaluate and test safe and secure use of automation (e.g. SCADA).

Create and maintain both onsite and offsite emergency kits. Compile emergency contacts, updated utility diagrams/maps of the system, O&M manuals, standard operating procedures, and critical customer information. Also, maintain extra sets of facility keys at multiple secure locations.

Conduct a walk-through tour of your facility with your local emergency responders and alternate operators to familiarize them with your operations. Make sure all valves and equipment are clearly and accurately labeled.

Have a communications strategy. Include ways to communicate emergency updates with the state, your staff, and customers. Develop standard language for various public notices, including Bottled and Boil Water Advisories.

 

Stock supplies and chemicals safely and securely. If space is an issue, have backup vendor contact information available. When storing chemicals onsite, be sure to comply with all applicable regulations.

Exercise emergency generators under load. Also, have plans in place for receiving fuel in an emergency.

Consider preparations for employees remaining at work for extended periods. This could include adequate sleeping arrangements, food, water, medical supplies, communication links, etc.

Practice, practice, practice your Emergency Response Plan! 

. . . and wash your hands!

 

epa.gov/naturalevents                              

epa.gov/safewater/watersecurity                         

cdc.gov/flu/pandemic                

cdc.gov/swineflu                                        

pandemicflu.gov                                                           

fema.gov                                                           

waterisac.org                                                  

cowarn.org